What is Network Support?

A reliable network is the backbone of your business. A secure, reliable and high-performing network is essential to the running of your operations.

Network support and consultancy provides businesses with a support partner who are able to effectively manage and troubleshoot network issues, ensure consistent high-quality performance, minimise downtime and increase staff productivity.

What are the Benefits of Network Support?

Reduce Network Expenses 

Managed network support services can help to reduce your spend on operational, maintenance, service, hardware, software and infrastructure costs. 

Effective Communication

Our wide range of network solutions allow you to effectively communicate with team members both in the office and based remotely.

Expert Knowledge

The expert team at Cambridge Support has over 30 years of experience providing network support services to business of all sizes. Outsourcing your business network management provides you with peace of mind that your business is covered.

Remote Network Management

Businesses are increasingly relying on their IT and network infrastructure. Managing your network remotely can have significant positive impacts on the health and performance of your network. Remote management ensures rapid response to network events and gives you added peace of mind.

Network Support from Cambridge Support

We provide a wide range of network support services including:

Technical Assistance 

Our team is on-hand to provide technical assistance for your network queries.

Remote Monitoring 

Managed remote network monitoring can help your business to work more efficiently and be more productive. Not only this, remote monitoring can have significant benefits on the health and performance of your network. At Cambridge Support, we can give you peace of mind your network is being monitored by our experts who can rapidly respond to network events and effectively manage your network.

Network Maintenance 

We take away the burden of network maintenance by managing this for you. Patch management and upgrades are tasks that can often be forgotten about. However, these are essential for the health and performance of your network. If this becomes out of date you can be prone to downtime and security vulnerabilities. We will ensure that your network is effectively maintained and up-to-date for maximum performance.

Network Cabling 

The Cambridge Support team can help with the installation and ongoing maintenance of your network cabling. This includes some of the following:

  • Cabling design and installation for category 5e, 6 and Cat 6a, Cat 7 and Cat 8
  • Wireless network design and installation
  • Fibre-optic cabling design and installation
  • Network troubleshooting and implementation
  • Installation for switches, routers and patch panels
  • Cabinet moves and upgrades
  • Office moves 

At Cambridge Support, we can provide an initial site audit and consultation to discuss your network cabling needs and assess your existing infrastructure. Following this, we provide you with a detailed report for your cabling project with a breakdown of costs.